A new client computer was recently attached to our Moneyworks datacentre, and is working fine except for one issue. This particular machine is unable to use custom report forms to print receipts etc. from the receipt window. We can achieve this by highlighting the receipt in the list of transactions and then selecting the format from the "Reports" menu. The custom forms are available there, as they have correctly downloaded from the server, and are found in the following folder:
C:\Users\Staff\AppData\Roaming\Cognito\MoneyWorks Gold\CS Main Datacentre\MoneyWorks Custom Plug-Ins
Can anybody suggest a fix for this?
Can't use custom report to print receipt
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This forum is not the official Cognito Software support channel for MoneyWorks. If you need help from Cognito, then please contact us (or your local regional support representative) directly using the contact information on the Support page of the web site.
Please try the search facility before posting a new topic to see if your topic has already been covered.
If you do post a new topic, it's a good idea to choose a Topic Subject that it a bit more informative than "Help!" or "A problem". If your topic is actually recognisable by people scanning the forum, you'll have a much better chance of getting a response. Thanks and have fun.
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churchstores
- Posts: 1
- Joined: 24 Apr 2019 09:37
- Product: Gold
- Region: New Zealand