Search found 643 matches

by rowan
19 Apr 2018 11:18
Forum: General MoneyWorks
Topic: Latest Moneyworks 8 Update
Replies: 1
Views: 1114

Re: Latest Moneyworks 8 Update

Yes you can install the update. You are getting that message because you have connected to a MoneyWorks Datacentre server within the last 30 days. Normally it is preferable to obtain your MoneyWorks Gold update from the server that you connect to rather than our software update server. This would he...
by rowan
29 Jun 2017 15:14
Forum: General MoneyWorks
Topic: Security of admin passwords
Replies: 2
Views: 4299

Re: Security of admin passwords

Yep. Don't turn on Verbose Logging unless you have a very good reason to do so.

It is worth being aware that someone who has admin rights on the server _can_ do so though.
by rowan
20 Jan 2017 15:49
Forum: General MoneyWorks
Topic: Moving on from Moneyworks
Replies: 2
Views: 2275

Re: Moving on from Moneyworks

The last major release (7.3, a little over a year ago) was not really a feature release (that's why it was numbered 7.3 rather than 8.0, and Gold, Express, and Cashbook 7 customers all got it as a free update). It was, however, a significant technology release that had required a full year of engine...
by rowan
04 Dec 2016 20:49
Forum: Forms and Forms Design
Topic: List Tool questions
Replies: 2
Views: 2174

Re: List Tool questions

If you want different formatting for the header, just remove the header (drag the header separator up until the header is gone), then add your own headings above the list using text objects. That is how most of the sample forms do it (e.g Product Invoice 1).
by rowan
14 Nov 2016 12:19
Forum: Multi-user and Datacentre
Topic: Connection to Data Centre Intermittent
Replies: 2
Views: 2346

Re: Connection to Data Centre Intermittent

The most common reason for connectivity problems is that clients are connecting over a WiFi network that is very unreliable. First thing to try is changing the WiFi channel to avoid interference. Any clients that can have a wired connection should use it exclusively (by turning off WiFi). If the WiF...
by rowan
16 Sep 2015 10:01
Forum: General MoneyWorks
Topic: MoneyWorks 7 is now available
Replies: 4
Views: 7127

Re: MoneyWorks 7 is now available

You can change the name code in v6. Just open the name record and change ATOMIC_CAFÉ to ATOMICCAFÉ. All transactions for the name will be updated to reflect that change.
You can then open the file in v7
by rowan
31 Jul 2015 12:49
Forum: General MoneyWorks
Topic: moneyworks.exe
Replies: 3
Views: 2201

Re: moneyworks.exe

The command line tool (moneyworks.exe) and the REST service are both features of MoneyWorks Datacentre. (On Mac, you can use the command line mode with MoneyWorks Gold since it is the exact same executable; Windows does not support doing this). You can import XML by drag and drop, or pasting into th...
by rowan
24 Sep 2014 20:09
Forum: Multi-user and Datacentre
Topic: MWGold + Datacentre connection
Replies: 4
Views: 4383

Re: MWGold + Datacentre connection

I can't really tell you anything more than that no connection can be made to that address. Try looking at the MoneyWorks Datacentre server log and see if it is failing to start. Assuming it starts on the expected ports, try doing telnet to 6699 on the server. if the server is known to be running and...
by rowan
15 Sep 2014 10:23
Forum: General MoneyWorks
Topic: Customer Statements give too much history
Replies: 1
Views: 1559

Re: Customer Statements give too much history

Age your Debtors after printing statements, or use an Open Item statement form
by rowan
12 Sep 2014 13:26
Forum: Multi-user and Datacentre
Topic: Unrecoverable Error - Network Receive Error (-1)
Replies: 1
Views: 2323

Re: Unrecoverable Error - Network Receive Error (-1)

A network error such as this is almost always due to a router or WiFi access point on the network actively resetting the connection. Ideally, don't use WiFi. Use a wired connection if at all possible. If you must use Wifi, don't use it for the server. Check the system logs on the server and clients ...
by rowan
12 Sep 2014 13:09
Forum: Multi-user and Datacentre
Topic: MWGold + Datacentre connection
Replies: 4
Views: 4383

Re: MWGold + Datacentre connection

The install should have added the executables to the firewall exceptions list automatically. otherwise you need to unblock all ports in the range 6674-6710. The first step in diagnosing a firewall problem is turn the firewall off and restart the service. You don't say which ports you unblocked or wh...
by rowan
23 Jul 2014 12:33
Forum: Multi-user and Datacentre
Topic: Are there any known issues running Datacentre on a VM?
Replies: 1
Views: 2528

Re: Are there any known issues running Datacentre on a VM?

I can't speak for virtualbox, but in general running on a VM should not be an issue (MoneyWorks development testing is done on Parallels VMs). It has in the past been possible for host name resolution problems on the server to cause errors like this. From v7.1.5 DC no longer relies on working hostna...
by rowan
23 Jul 2014 12:15
Forum: Multi-user and Datacentre
Topic: Creating Barcode and Product Labels
Replies: 9
Views: 8835

Re: Creating Barcode and Product Labels

MoneyWorks supports EAN13 and Code128 barcodes. It does not produce pdf417 2d barcodes.
by rowan
23 Jul 2014 08:47
Forum: General MoneyWorks
Topic: v7 help text bar in the road - cant click print
Replies: 4
Views: 2313

Re: v7 help text bar in the road - cant click print

What size is your screen? I'm guessing you're using a netbook with a screen smaller than the minimum system requirements (1024x768)? On very small screens, you could try setting your taskbar to auto-hide.
by rowan
22 Jul 2014 11:49
Forum: General MoneyWorks
Topic: Company Logo...again
Replies: 2
Views: 1959

Re: Company Logo...again

Try clearing the old logo first. (Click Clear; Close logo dialog; Close Company Details; now go back in and Paste/Drag/Import the new logo).
by rowan
15 Jun 2014 13:37
Forum: Multi-user and Datacentre
Topic: Invoice/Sales Order Numbers Resetting To 00000001
Replies: 2
Views: 2546

Re: Invoice/Sales Order Numbers Resetting To 00000001

Make sure "Change Starts new Seq" is not turned on for Invoice/Order numbers in the document preferences. If it is, then anyone can potentially reset the sequence.
by rowan
15 Jun 2014 13:28
Forum: General MoneyWorks
Topic: email program options
Replies: 2
Views: 1784

Re: email program options

No. Thunderbird has no facilities for integrating with other applications, so we cannot tell it to create emails. The alternative is to select the SMTP option, which will send directly and bcc a copy to you, which Thunderbird will then collect. You should be able to set up some kind of rule in Thund...
by rowan
08 May 2014 17:00
Forum: Multi-user and Datacentre
Topic: looking for a pro to assist in datacentre upgrade
Replies: 2
Views: 2551

Re: looking for a pro to assist in datacentre upgrade

You really don't need a pro for this. If you know what NAT is you probably have all the expertise you need: you will find Datacentre setup to be pretty easy. Just run the installer, put your data files in the appropriate place, and forward a range of ports to the server (6674-6710). You don't need &...
by rowan
08 May 2014 16:18
Forum: General MoneyWorks
Topic: Gold, Express and Cashbook co-existing
Replies: 1
Views: 1548

Re: Gold, Express and Cashbook co-existing

If a file is inadvertently opened in a higher product then everything works but it cannot then be reopened in the original product again. You should be able to open the file in the original product, provided that you avoid using any features that the lower product does not support. Opening a Cashbo...