Forms Designer Crashing when placing a pdf - PLEASE RESPOND!

For ideas, tips and tricks and comments on using or creating MoneyWorks Forms (invoices, statements, labels etc.),
Forum rules
This forum is not the official Cognito Software support channel for MoneyWorks. If you need help from Cognito, then please contact us (or your local regional support representative) directly using the contact information on the Support page of the web site.

Please try the search facility before posting a new topic to see if your topic has already been covered.

If you do post a new topic, it's a good idea to choose a Topic Subject that it a bit more informative than "Help!" or "A problem". If your topic is actually recognisable by people scanning the forum, you'll have a much better chance of getting a response. Thanks and have fun.
Post Reply
Sean O
Posts: 3
Joined: 20 Jun 2012 20:19
Product: Gold
Region: South Africa

Forms Designer Crashing when placing a pdf - PLEASE RESPOND!

Post by Sean O » 11 Nov 2017 22:07


I have queried this before, with ABSOLUTELY no response from Cognito. It is now critical. I survived using a manual workaround by recreating a 'custom' form by placing a plain accounts output into an InDesign document on top of my desired form design. This is now totally impractical for my needs.

I need to update my custom invoice, estimate and purchase order forms. I cannot, because each time I place the design .pdf file and save, it crashes.
It obviously has something to do with the compatibility with pdf graphics, because if I place a jpg or png of the same, it accepts it.

I cannot use a raster file, as the final output quality and file size is for emailing is impractical.

I am using Moneyworks Gold v.6.1.3 on an Intel Mac.

Is anyone else experiencing this? How was it resolved?


Post Reply